Privacy notice
We respect your information. Here’s how we handle details you share when you send a request or contact us.
What information we collect
- Contact details (such as your name, email, and phone number)
- Request details (preferred date, traveler count, and any notes you include)
- Support messages you send to ask questions or request guidance
- Preferences you select, including accessibility notes or how you’d like to be contacted
How we use your information
- To respond to your requests and confirm next steps
- To coordinate the details you shared with our planning team
- To provide customer support and answer questions
- To send email updates only when you agree to receive them
When we share information
- We share only what’s needed to help fulfill your request
- We do not sell your personal information
- If we work with service partners, sharing is limited to request-related coordination
Your choices
- You can opt out of email notifications you receive for updates
- You can contact support to ask questions or request changes to how your information is handled
Data use and retention
We keep request-related information for as long as needed to provide support and complete coordination. After that, we retain limited records as required by applicable law and legitimate business purposes.
Questions about privacy?
If you want to ask about your request information or notifications, reach out through our support page.